A CLAS Act: Enhancing Culturally and Linguistically Appropriate Services in Preparedness

Course Overview
Course Quality Rating
Course Description
In this one-hour webinar, which is part of the Hot Topics series, Ira SenGupta, Executive Director of the Cross Cultural Health Care Program, highlights standards as a set of guidelines and strategies for improving public health preparedness. The five steps to cultural competency are utilized to demonstrate the successful movement from cultural bump to cultural congruence in individual and community partnerships for health.
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Target Audience
Public health and healthcare professionals interested in communicating effectively with individuals and communities; Public Information and Media Relations personnel; Administrators
Learning Objectives
Having completed this course, the learner will be able to:
Identify key concepts of the 14 Culturally and Linguistically Appropriate Services (CLAS) standards as a benchmark for effective public health services.
Define the concepts of diversity, culture, and cultural competency and their relevance in public health preparedness.
Describe practical applications of culturally competent communication strategies in public health preparedness.
Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)
4A1. Incorporates strategies for interacting with persons from diverse backgrounds
4A2. Recognizes the role of cultural, social, and behavioral factors in the accessibility, availability, acceptability, and delivery of public health services.
4A3. Responds to diverse needs that are the result of cultural differences.
4A4. Describes the dynamic forces that contribute to cultural diversity.
4A5. Describes the need for a diverse public health workforce.
4A6. Participates in the assessment of the cultural competence of the public health organization.
Professional/Disciplinary Competencies
None listed
Online/ Self-study
Credit /CEU
None available
1 hr.
None listed
Course Publication Date
February 28, 2006